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| The southern california wildfires: General consumer tips to prevent fraud |
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Our sympathies go out to the individuals and families who are victims of the most recent wildfires in Southern California. As these persons try to rebuild their homes and put their lives back on track, challenges will abound. In dealing with various individuals, groups, or companies, precautions need to be taken so as not to fall victim to fraudulent schemes which may result in additional financial hardship. The following are some of the more common questions that disaster victims might ask about what or what not to do:
What are the basic measures I should take to avoid fraud?
Before hiring or contracting with anyone, observe the following guidelines:
1) Verify the person or company’s credentials. Check that licenses or certifications are current.
2) Research prices. For example, it is a good idea to obtain multiple estimates of the cost of a service or product from multiple vendors in order to get an idea of what is a fair price. Always ask for written estimates.
3) Ask for references.
4) When persons show up at your home, ask for government-issued identification.
5) Read all contracts or service agreements before signing them.
6) When calling companies or agencies, keep a log or record of the person you spoke with, the date and time, and what was discussed.
What if someone asks me to sign something?
When given a document or contract to sign, you must also be allowed a reasonable amount of time to read and understand the document or contract. In fact, a person or company who really wants to help victims or provide legitimate services will want you to truly understand the document before you sign. Be wary of anyone who tells you to sign right away in order to get the low price or the special deal; there might be something in the contract they do not want you to notice. If a provision or term in the contract is not clear, do not be afraid to ask questions. Above all, get copies of everything you sign.
What do I look for when hiring contractors to work on my house?
First, verify the contractor’s license with California’s Contractors State License Board (CSLB) at 800-321-2752. Be careful about door-to-door offers of repair services. Never provide the contractor with a cash deposit. Get a written estimate of the necessary repairs or work. The written contract should detail every aspect of the work to be done.
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